Supreme Girls Leadership Academy T/A Supreme Girls International is committed to protecting the privacy of your personal information. This policy, in accordance with the Protection of Personal Information Act, 2013 (POPIA), explains how we collect, process, and protect your personal information.
1. The Information We Collect
We collect personal information that is necessary for us to provide our services and manage our relationship with you. This may include:
- Identity Information: Your name, surname, date of birth, and identity or passport number.
- Contact Information: Your email address, phone number, and physical or postal address.
- Course & Transactional Information: Details of the courses you enroll in, payment history, and communications with us.
- Website Usage Information: We may collect information about how you use our website, such as your IP address, browser type, and pages visited, through the use of cookies and other tracking technologies.
2. Why We Collect Your Information
We collect and process your personal information for specific, explicitly defined, and legitimate purposes related to our business activities, including:
- To provide and manage your access to our courses and services.
- To process payments and manage your account.
- To communicate with you about your courses, our services, and important updates.
- To improve our website, services, and course offerings.
- To comply with legal and regulatory obligations.
- To send you promotional communications about our products and services, but only if you have given us your consent to do so. You have the right to opt-out of these communications at any time.
3. Consent and Your Rights
By using our website and enrolling in our courses, you consent to the collection and processing of your personal information as described in this policy. Under POPIA, you have the following rights as a data subject:
- The right to be informed: To know what information we are collecting and why.
- The right to access: To request a copy of the personal information we hold about you.
- The right to correction: To request that we update, correct, or delete any of your personal information that is inaccurate or incomplete.
- The right to object: To object to the processing of your personal information on reasonable grounds.
- The right to have your information deleted: To request that we delete your information, subject to any legal or retention obligations.
- The right to lodge a complaint: To lodge a complaint with the Information Regulator if you believe we have violated your privacy rights.
4. Security of Your Information
We are committed to ensuring the security and integrity of the personal information we hold. We have implemented reasonable and appropriate technical and organisational measures to prevent the loss of, damage to, or unauthorised access to your personal information. We continuously review and update our security practices to protect your data.
5. Disclosure of Your Information
We will not sell or rent your personal information to third parties. We may, however, disclose your information to third-party service providers who assist us in operating our business and providing our services (e.g., payment processors, hosting providers). We have agreements in place with these parties to ensure they treat your information with the same level of protection required by POPIA.
6. Cookies
Our website uses cookies to enhance your user experience. A cookie is a small text file placed on your device. We use both session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device for a set period) to remember your preferences and for analytical purposes. You can disable cookies in your browser settings, but this may affect the functionality of the site.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact our Information Office: info@supremegirlsinternational.co.za